Customer Success Manager

About the role

At Clayton, we are a leading single-family home builder focused on attainable housing and sustainability. We offer a comprehensive range of housing options and services, from building to selling, financing, and insurance. We are currently seeking individuals who are passionate, positive, and eager to contribute to our mission.

Responsibilities

• Build and maintain strong relationships with customers and team members
• Participate in all aspects of the homebuilding process, from design to completion
• Collaborate with cross-functional teams to ensure project success
• Adhere to high standards of quality and safety
• Support team members in achieving their professional development goals

Requirements

• High school diploma or equivalent
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Valid driver's license and reliable transportation

Qualifications

• Experience in the construction industry preferred
• Knowledge of homebuilding processes and materials
• Ability to manage multiple tasks and projects simultaneously
• Strong problem-solving and decision-making skills

Skills

• Excellent communication and interpersonal skills
• Attention to detail and ability to meet deadlines
• Strong organizational and time management skills
• Ability to work in a fast-paced environment

Benefits

• Comprehensive health, dental, and vision benefits
• Competitive 401K programs with company matching
• Paid parental leave
• Tuition reimbursement
• Employee Assistance Programs
• Volunteer time off through Clayton Impact program
• Holistic wellness programs

Pay

Compensation is commensurate with experience and qualifications.

Schedule

Full-time positions are typically Monday through Friday, with flexible scheduling options available.

Business Unit

B00018