Customer Success Job Training Program
About the role
Year Up United is a one‑year or less intensive job training program that provides young adults with in‑classroom skill development, access to internships and job placement services, and personalized coaching and mentorship through four unique career pathways. Participants also receive an educational stipend. The Customer Experience pathway focuses on technical and professional training in Banking, with internship and job placement support via YUPRO Placement. Internships may be at JPMorganChase, Bank of America, or other leading organizations in the California Bay Area (Pleasant Hill, San Francisco, San Jose).
Requirements
- High school graduate or GED recipient
- Eligible to work in the U.S.
- Available Monday‑Friday throughout the duration of the program
- Highly motivated to learn technical and professional skills
- Have not obtained a Bachelor’s degree
Skills
Participants will gain product and service knowledge, a customer‑centric mindset, comprehensive finance training and development, professional business and communication skills, interviewing and networking abilities, resume‑building expertise, and ongoing support and guidance to launch a career.
Career growth paths after the program include financial advisory, sales specialist, product support, and sales operations and analytics.
Benefits
During the internship phase, students earn an educational stipend of $525 per week. The program also provides access to internships, job placement services, personalized coaching, and mentorship.
Pay
Employed graduates earn an average starting salary of $55,000 per year.
Schedule
The program runs full‑time, Monday through Friday, for up to one year.