Customer Success Job Training Program
Year Up United · Newark, NJ · 2 wk ago
On-siteOTHRVolunteer
About the role
Year Up United is a one‑year or less intensive job training program that provides young adults with in‑classroom skill development, access to internships and job placement services, and personalized coaching and mentorship through four unique career pathways. Participants also receive an educational stipend. The Customer Experience pathway combines technical and professional training in Banking or Customer Success, with access to internships and job placement support through YUPRO Placement. Internships may be at JPMorganChase, Bank of America, or other leading organizations in the Newark area.
Requirements
- High school graduate or GED recipient
- Eligible to work in the U.S.
- Available Monday‑Friday throughout the duration of the program
- Highly motivated to learn technical and professional skills
- Have not obtained a Bachelor's degree
- May be required to answer additional screening questions when applying
Skills
- Product and service knowledge
- Customer‑centric mindset
- Comprehensive finance training and development
- Professional business and communication skills
- Interviewing and networking skills
- Resume building
- Ongoing support and guidance to launch your career
- Career growth paths include: financial advisory, sales specialist, product support, sales operations and analytics, patient services
Benefits
- Educational stipend of $525 per week during the internship phase
Pay
Employed graduates earn an average starting salary of fifty‑three thousand dollars per year.