Customer Success Consultant

The Granicus Accounting team is a dynamic and high performing group that partners with both internal and external customers to drive success for the Company. We are looking for a motivated and effective leader to join our accounting team.

About the role

This position can be based in St. Paul, MN, Denver, CO, Washington, D.C. or Remote in the US or Canada.

Responsibilities

• Manage financial operations for the Granicus Accounting team, including accounts payable, accounts receivable, and general ledger maintenance.
• Prepare and analyze financial reports to ensure accuracy and compliance with financial regulations.
• Collaborate with internal departments to ensure timely and accurate invoicing and payment processing.
• Oversee the implementation and maintenance of financial systems and processes.
• Ensure adherence to financial policies and procedures, and provide guidance to team members on financial matters.
• Work closely with the finance team to prepare budgets, forecasts, and financial plans.
• Provide financial analysis and insights to support business decisions.
• Manage vendor relationships and negotiate contracts.
• Perform variance analysis and provide recommendations for cost control and efficiency improvements.

Requirements

• Bachelor's degree in Accounting, Finance, or a related field.
• CPA certification preferred.
• Minimum of 3-5 years of relevant experience in accounting or finance.
• Strong knowledge of GAAP and financial reporting standards.
• Experience with financial software and systems (e.g., QuickBooks, SAP).
• Excellent analytical and problem-solving skills.
• Strong organizational and attention to detail skills.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Proficiency in Microsoft Office Suite, particularly Excel.

Qualifications

• Proven leadership and management experience.
• Experience working in a fast-paced, dynamic environment.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Passion for public sector accounting and finance.

Skills

• Financial analysis and reporting.
• Vendor management and contract negotiation.
• Financial system implementation and maintenance.
• Cost control and efficiency improvement.
• Financial policy and procedure compliance.

Benefits

Pay Range: USD $60,600.00 - USD $73,000.00 /Yr.

At Granicus, we offer a comprehensive and flexible benefits package designed to support your well-being, growth, and work-life balance—starting from day one. Here’s what you can expect as a U.S.-based team member:

• Flexibility & Balance: Flexible Time Off, Company-Wide Wellbeing Days, Work From Home Reimbursement.
• Health & Wellness: Multiple Health Plan Options, Employer HSA Contributions, Fitness Reimbursement Program, On-Demand Mental Health Support.
• Family & Future: Paid Parental Leave, Traditional & Roth 401(k), Life & AD&D Insurance.
• Growth & Recognition: Online Learning Platforms, Competitive Salary & Bonuses, Employee Resource Groups.

Security and Privacy Requirements

Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program. Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

The Team

We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand. The Culture at Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. A few culture highlights include – Employee Resource Groups to encourage diverse voices, Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work-life balance and current affairs, Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more. We bring in special guests from time to time to discuss issues that impact our employee population.

The Impact

We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.