Customer Services Associate Supervisor

Position Summary

Provides quality customer service and effective communications between immediate staff, customers/clients and other departments in the billing area. Assists, resolves and reports any problems to supervisor regarding the day to day operations in the department.

Knowledge, Skills And Abilities

• Microsoft Office- Word, Excel, Outlook

Minimum Qualifications

• Must possess a strong knowledge of business or healthcare administration as normally obtained through the completion of an associate degree.
• Must have previous experience in customer service in a Call Center environment.

Preferred Qualifications

• Additional Related education and/or experience preferred
• Healthcare administration experience and knowledge of Avaya phone systems, CMS, and Avaya Contact Recorder preferred.

EEO Statement

EEO/Disabled/Veterans

Privacy Policy

Privacy Policy

Starting salary

$46k+ (dependent on experience)

Department Name

Billing Customer Service

Department Name

Sonora Quest Labs

Work Shift

Day

Job Category

Revenue Cycle