Customer Service Warehouse Associate

About the role

This role provides a variety of activities—including customer service, warehouse operations, inventory support, local deliveries, and sales assistance—making it ideal for someone who enjoys being active, working both indoors and outdoors, and being part of a fast-paced, team-oriented environment. Though preferred, this hands-on, foundational role doesn't require prior industry experience; we provide world-class training to set you up for success from day one!

Responsibilities

• Customer Service & Sales: Greet customers, answer calls, field questions, and build customer relationships. Support customers in selecting landscape materials, outdoor supplies, and irrigation product recommendations.
• Warehouse & Yard Operations: Pull, stage, and load customer orders, including stone, soil, mulch, and hardscape materials. Maintain a clean, organized, well-stocked, and welcoming warehouse and yard, while following all equipment and material-handling safety standards.
• Inventory Management: Receive and stock deliveries and transfers. Assist with cycle counts and inventory accuracy checks.
• Delivery and Transportation: Load and unload materials using company delivery vehicles while following all safety protocols. Safely deliver customer materials in company delivery vehicles to local job sites, while providing world-class customer service upon arrival.

Requirements

• Valid driver's license and clean driving record
• Ability to lift 50-75 lbs regularly
• Comfortable working indoors and outdoors
• Strong work ethic and reliability
• Basic math and communication skills
• An eagerness to work as a team and deliver world-class customer service

Preferred qualifications

• Warehouse associate experience
• Delivery driver experience
• Forklift Certification
• Knowledge of irrigation, plumbing, or landscape materials
• Spanish Bi-Lingual is always a plus

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources
• Profit Sharing

Pay

$18 - $20 per hour DOE