Customer Service Warehouse Associate

About the role

Ewing Outdoor Supply is a fourth-generation, family-owned wholesale landscape, irrigation, and outdoor supply company seeking dependable, customer-focused team members to join their operations team. The company values treating customers right and having fun while doing it.

Responsibilities

• Greet customers, answer calls, field questions, and build customer relationships.
• Support customers in selecting landscape materials, outdoor supplies, and irrigation product recommendations.
• Pull, stage, and load customer orders, including stone, soil, mulch, and hardscape materials.
• Maintain a clean, organized, well-stocked, and welcoming warehouse and yard, while following all equipment and material-handling safety standards.
• Receive and stock deliveries and transfers.
• Aid in cycle counts and inventory accuracy checks.
• Load and unload materials using company delivery vehicles while following all safety protocols.
• Safely deliver customer materials in company delivery vehicles to local job sites, while providing world-class customer service upon arrival.

Requirements

• Support the day-to-day operations in a fast-paced wholesale environment serving contractors and industry professionals.
• Valid driver's license and clean driving record.
• Ability to lift 50-75 lbs regularly.
• Comfortable working indoors and outdoors.
• Strong work ethic and reliability.
• Basic math and communication skills.
• An eagerness to work as a team and deliver world-class customer service.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources
• Profit Sharing