Customer Service Warehouse Associate

Responsibilities

• Safely and efficiently operate turf-cutting machinery
• Lift and handle materials weighing 50-70 lbs
• Perform routine maintenance on turf-cutting equipment and report malfunctions or concerns as needed
• Accurately clock in and out using the company payroll system in compliance with company policies and state/federal regulations
• Complete precision turf cutting to meet customer order specifications
• Support Branch, Warehouse, and Account Managers by performing tasks and activities necessary for successful artificial turf orders and deliveries
• Collaborate with branch teams, sales staff, landscape contractor customers, and supervisors to coordinate cutting schedules, deliveries, and dispatch
• Deliver superior customer service at all times
• Monitor the condition and quality of artificial turf inventory and report defects or quality concerns
• Maintain accurate records related to turf cutting schedules, equipment usage, and inventory observations
• Conduct pre-operational equipment inspections prior to use
• Place artificial turf purchase orders in collaboration with Regional and Market Managers
• Receive and manage inbound artificial turf inventory from vendors
• Operate a forklift to load and unload turf rolls onto warehouse racking and delivery trucks
• Drive Isuzu NPR and Isuzu FTR vehicles to deliver artificial turf as needed
• Cookordination and, at times, perform turf deliveries
• Maintain cleanliness, organization, and professionalism in the turf cutting and warehouse areas

Qualifications

• Champion Ewing's culture and values in all day-to-day business activities
• Communicate operational and customer service issues promptly to the Branch Manager
• Execute the branch's annual operating plan in alignment with Branch or Warehouse Manager direction and company strategy
• Complete assigned duties in support of annual business plans established by the Branch, Region, and Division

Skills

• Safe and efficient operation of turf-cutting machinery
• Strong communication skills
• Ability to lift and handle heavy materials
• Attention to detail for maintaining inventory and order specifications
• Time management and organizational skills
• Ability to work independently and as part of a team

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources
• Profit Sharing

Pay

$20/hr

Schedule

Shift: 10:00am - 6:30pm