Customer Service Warehouse Associate
About the role
Ewing Outdoor Supply is a fourth-generation, family-owned wholesale landscape, irrigation, and outdoor supply company looking for dependable, customer-focused team members to join our operations team. This role provides a variety of activities—including customer service, warehouse operations, inventory support, local deliveries, and sales assistance—making it ideal for someone who enjoys being active, working both indoors and outdoors, and being part of a fast-paced, team-oriented environment. Though preferred, this hands-on, foundational role doesn't require prior industry experience; we provide world-class training to set you up for success from day one.
Location: Ewing Outdoor Supply, 118 Hays St Suite 101, San Marcos, TX 78666. Pay: $19 - $21 per hour, DOE.
Responsibilities
- Customer Service & Sales: Greet customers, answer calls, field questions, and build customer relationships. Support customers in selecting landscape materials, outdoor supplies, and irrigation product recommendations.
- Warehouse & Yard Operations: Pull, stage, and load customer orders, including stone, soil, mulch, and hardscape materials. Maintain a clean, organized, well-stocked, and welcoming warehouse and yard, while following all equipment and material-handling safety standards.
- Inventory Management: Receive and stock deliveries and transfers. Assist with cycle counts and inventory accuracy checks.
- Delivery and Transportation: Load and unload materials using company delivery vehicles while following all safety protocols. Safely deliver customer materials in company delivery vehicles to local job sites, while providing world-class customer service upon arrival.
Requirements
- Valid driver's license and clean driving record
- Ability to lift 50-75 lbs regularly
- Comfortable working indoors and outdoors
- Strong work ethic and reliability
- Basic math and communication skills
- An eagerness to work as a team and deliver world-class customer service
Preferred, But Not Required:
- Warehouse associate experience
- Delivery driver experience
- Forklift Certification
- Knowledge of irrigation, plumbing, or landscape materials (training provided)
- Spanish bilingual
Benefits
- Health Care Plan: Medical, Dental & Vision
- Retirement Plan: 401k, IRA
- Life Insurance: Basic, Voluntary & AD&D
- Paid Time Off: Vacation, Sick & Public Holidays
- Family Leave: Maternity, Paternity
- Short Term & Long Term Disability
- Training & Development
- Wellness Resources
- Profit Sharing
We offer the 4 C's that make your job a career:
- Career Development: A variety of training resources to invest in your personal and professional growth.
- Compensation: Competitive market wages, great benefits, PTO, and bonus potential.
- Culture: Family-owned company with a unique culture and fun work environment.
- Care: We value all our employees and recognize our success over the past 100+ years is because of you.