Customer Service Warehouse Associate
Ewing Outdoor Supply · Crown Point, IN · 1 mo ago
On-siteCustomer Service$18–$20/hrFull-time
Responsibilities
- Go the extra mile to engage customers
- Greet and direct customers
- Deliver a wide variety of items to different addresses and through different routes
- Follow routes and time schedule
- Load, unload, prepare, inspect and operate a delivery vehicle
- Inform customers about new products and services
- Follow DOT regulations and safety standards
- Ensure racks are fully stocked
- Cross-sell products
- Provide customer feedback to the Store Manager
- Stay up-to-date with new products/services
Requirements
- Customer orientation and ability to adapt/respond to different types of characters
- Able to multi-task, prioritize, and manage time effectively
- Basic math skills
- Able to lift 50-70 pounds
- Excellent communication skills, capable of building trusting relationships
- Able to perform in fast-paced environments
- Valid driver's license
- Excellent organizational and time management skills
- Good driving record with no traffic violations
Qualifications
- Bilingual (English/Spanish) (preferred)
- Ability to operate forklifts and tractors in a variety of weather and traffic conditions (willing to train the right candidate)
- Proven work experience as a Customer Service Associate, Sales Associate, or similar role
- Knowledge of inventory stocking procedures
Skills
- Customer service
- Warehouse operations
- Inventory support
- Local deliveries
- Sales assistance
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
- Training & Development
- Wellness Resources
- Profit Sharing