Customer Service Technician

Job Duties

• Provides customer service and problem resolution to assigned facilities
• Accurately data entry of patient profiles and medications
• Maintains accurate information for patients and facilities
• Billing and crediting each facility appropriately and accurately each month
• Maintain and keep reasonable production as determined by supervisor
• May be required to travel to individual homes for meetings or drug exchanges
• Affix assistance in orienting and training new employees
• Completes all mandatory and regulatory training programs
• Perform other duties as assigned