Customer Service/Team Member

Job Summary

Workout Anytime is hiring customer service/team members! We are looking for friendly, hardworking individuals to represent the Workout Anytime brand. Customer service/team members generate memberships, perform excellent customer service, and help with the cleanliness of the club.

Responsibilities

• Sell/upsell gym memberships to increase club growth
• Call members and prospective members on a daily basis to increase sales
• Give tours of the club and explain the benefits of joining Workout Anytime
• Perform all basic transactions including enrolling new members, updating member billing info, etc.
• Keep the gym clean for all members
• Build relationships with members by providing excellent customer service
• Consistently look for opportunities to gain new members
• Build a network of contacts through prospecting and referrals

Requirements

• Must be available to work all shifts (morning, mid-day, evening and weekends)
• Continuous standing and walking required throughout the shift
• Must be able to lift at least 45lbs
• Must be able to bend over and reach overhead to clean equipment, bathrooms and the facility
• Must be able to teach basic exercise classes and equipment orientation classes (training provided)
• Must be able to effectively execute tasks on a daily basis with little to no supervision as directed
• Must possess a willingness to learn and take direction from team leaders

Qualifications and Skills

• High School Diploma or GED
• Customer Service/Sales experience is preferred
• Working knowledge of fitness or gym facility preferred
• Demonstrated ability of serving in a public setting

Education

• High school or equivalent (Required)

Shifts

• Morning (Required)
• Mid-Day (Required)
• Evening (Required)
• Weekends (Required)

Work Location

Onsite Only

Benefits

• No Medical
• No Dental
• No Vision

Communication Method(s) Used

• Phone
• In person
• Email

This Company Describes Its Culture

People-oriented -- supportive and fairness-focused
Team-oriented -- cooperative and collaborative
Goals oriented - nurturing the right mindset to achieve overall health goals

Our Mission

To be the leader in our industry in results-based programming and truly save and change lives!
To provide the most convenient, first class fitness experience, open every hour of every day, with the best equipment, superior service and cleanliness, in a neighborhood atmosphere where everyone knows your name in a community that cares!

Our Vision

To reshape the fitness community where everybody aspires to be the best they can be.

Values

• Attitude - We drive a positive culture of confidence and enthusiasm by doing the right thing for all our members, partners, and staff.
• Care - We provide our members, partners, and staff with an environment that is welcoming and respectful of each individual.
• Excellence - We are committed to the success of our members and partners through the expertise and dedication of our team.

Strategic Drivers

• Think Big
• Keep It Simple
• Do It With Integrity