Customer Service Specialist - Payee Center

About the role

Join our team as a Customer Service Specialist at the Payee Center. We are seeking an experienced individual to provide exceptional customer service and support.

Responsibilities

• Handle incoming calls and emails from customers
• Resolve customer inquiries and issues efficiently
• Process transactions and updates related to customer accounts
• Follow up with customers to ensure satisfaction
• Adhere to company policies and procedures

Requirements

• High school diploma or equivalent
• At least 1 year of customer service experience
• Excellent communication and problem-solving skills
• Proficient in Microsoft Office applications
• Ability to work flexible hours including evenings and weekends

Qualifications

• Strong organizational skills
• Ability to multitask and prioritize tasks
• Positive attitude and customer-focused approach

Skills

• Customer service skills
• Microsoft Office proficiency
• Call center experience

Benefits

• Competitive salary
• Paid time off
• Health insurance options
• Professional development opportunities

Pay

$15.00 per hour

Schedule

Monday through Friday, 8:00 AM - 5:00 PM