Customer Service Specialist (Full-time in office Monday - Friday)
Pestie · Riverton, UT · 2 wk ago
On-siteCustomer Service$17–$20/hrFull-time
About the role
We are seeking a customer service specialist to join our team from Monday to Friday, 9:00 a.m. to 5:00 p.m., Mountain Time. The pay range is $17-$20 per hour. This position requires someone located in Utah who can work in our Bluffdale office.
What you'll do
- Answer emails, texts, calls, chats, and social media in a prompt and friendly manner
- Provide personalized, engaging, and compassionate customer service
- Troubleshoot customer issues and find quick solutions
- Implement conflict management skills to de-escalate emails and calls in a way that builds a positive customer experience
- Make independent and insightful decisions keeping customer and company needs in mind
- Leverage AI tools to enhance productivity, efficiency, and decision-making
Qualifications
- Location: Able to be in our Utah office Monday to Friday, 9:00 a.m. - 5:00 p.m.
- Education: High school or equivalent (preferred)
- Experience: Customer Service: 2 years (preferred)
Benefits
- Comprehensive and low-cost health insurance (Medical, Dental, Vision)
- $100 towards your HSA a month
- 4% 401K match
- Performance-based bonus opportunities
- Up to 17 days of accrued PTO a year
- Double pay on holidays worked
- 1 hour paid lunch everyday
- Fully stocked break room
- Company Equity
Customer Experience
Bluffdale, UT