Customer Service Specialist (Commercial Lines)
Bridge Specialty Group · Orlando, FL · 2 wk ago
OTHRFull-time
About Us
Since 1984, Braishfield Associates, a division of Hull & Company, LLC, has provided a wide variety of commercial and personal insurance products from top specialty carriers. We serve retail agents and brokers across America, delivering specialty insurance products at competitive terms with financially sound carriers on a timely basis. Our culture is built on meritocracy, strong ethics, honesty, and professionalism.
Responsibilities
- Set up new and renewal client records
- Review applications
- Bind new and renewal policies
- Issue policies as necessary
- Follow up for missing file documentation (loss runs, applications, etc.)
- Issue, invoice, and process endorsements, cancellations, reinstatements, and non-renewals or other policy servicing tasks
- Order loss control reports and follow up for compliance of recommendations
- Ensure compliance with Quality Control guidelines
- Perform other activities, duties, projects, or tasks as assigned
Requirements
- High school diploma or equivalent education
- Proficient with MS Office Suite
- Experience working in a paperless environment—strong PC skills required
- Exceptional telephone demeanor
- Ability to maintain a high level of confidentiality
- Detail-oriented with strong multi-tasking abilities
- Commitment to excellent customer service
- Ability to work effectively with others and be a team player with a positive attitude
Qualifications
2-20 license (must be obtained within 90 days of employment).
Benefits
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: Employee Stock Purchase Plan (ESPP); 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts, and more
Note: Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.