Customer Service Specialist

What You’ll Do

• Provide friendly, fast, and efficient service to customers in person, by phone, and via email.
• Accurately process transactions, refunds, returns, and exchanges.
• Communicate proactively with customers and vendors via email to ensure seamless project coordination and follow-ups.
• Maintain an organized and welcoming showroom that showcases our product offerings.
• Manage inventory levels and reorder products as needed.
• Collaborate with team members to ensure a smooth flow of daily operations.
• Organize daily cash flow records and process invoices efficiently.
• Support additional tasks and responsibilities as needed to assist the team and business operations.

What We’re Looking For

• Excellent communication skills and attention to detail.
• Proficiency in Microsoft Office (Outlook, Word, Excel).
• Strong math and organizational skills to process orders efficiently.
• Ability to multitask and thrive in a fast-paced environment.
• Great attendance and a positive attitude!

Pay

Starting wage of $18-23 per hour (The specific rate will depend on the successful candidate’s qualifications and prior experience)

Schedule

Monday-Friday schedule (7am to 5pm) with some Saturday mornings (seasonal)