Customer Service Specialist

Who We Are
Community Automotive Repair started in 1975. Our automotive repair shop is locally owned and operated. We are adding to our team of highly trained professionals. As a Customer Service Specialist you can expect to join a team of experts. We offer a stable, secure, and safe working environment. We're a very busy shop and need your help to propel us to the next level.

What You’ll Handle

• Answer multi-line phones, greet customers, and respond to online inquiries
• Book appointments and communicate next steps clearly
• Assist service advisors and cover for them during vacation or sick time
• Support shop needs, including special projects and helping manage the parking lot layout
• Floating to other facilities on an as-needed basis (transportation provided)

Required qualifications

• High School diploma or equivalent
• Valid Michigan Driver’s License
• Strong computer skills (Microsoft Office)
• Experience with multi-line phone systems and office equipment
• Typing speed of 50 WPM minimum
• Able to lift up to 40 lbs