Customer Service Specialist
Customer ServiceFull-time
About the role
This entry-level position offers opportunities for cross-selling and upselling AAA products and services, with training provided to ensure success.
Responsibilities
- Interface with AAA members to fulfill requests such as taking passport photos, planning road trips, distributing maps and tour books, and cashiering.
- Work overtime, including Saturdays.
- Utilize Microsoft Office basics.
- Travel locally as needed.
- Maintain a high school diploma or equivalent.
Qualifications
- Experience in retail sales, banking, or similar customer service/sales environments.
- Proven ability to exceed assigned sales or service quality goals.
- Ability to work flexible hours, including weekends.
- Basic proficiency with Microsoft Office.
- High school diploma or GED.
- Successful completion of a background check and drug screening.
Benefits
- Comprehensive health coverage for medical, dental, and vision.
- 401(K) savings plan with company matching and pension.
- Tuition assistance.
- Floating holidays and paid time off for community volunteer programs.
- Paid parental leave.
- Wellness programs.
- Employee discounts on various services and products.
- Access to Auto Club Enterprises, the largest club within the national AAA federation, with over 18 million members.