Customer Service - Self Storage Manager

About the role

Property Managers work independently at multiple locations, spending time both inside and outside facilities. This role involves customer service, sales, and property maintenance.

Responsibilities

• Assess customer storage needs and make suggestions, including selling packing and moving supplies
• Conduct daily storage unit inspections to confirm inventory and availability, helping ensure spaces are ready to rent
• Audit cash drawers and make bank deposits as part of daily business operations
• Help keep customers current with payments and make reminder and collection calls when required
• Perform cleaning and daily maintenance tasks, including sweeping/mopping interior areas and maintaining exterior grounds and curb appeal, keeping facilities clean and free of debris

Physical requirements

• Ability to transport, lift, or move items weighing up to 35 pounds
• Walk in and around facilities, spending up to 50% of time in outdoor environments
• Climb stairs and open large doors as part of daily duties

Qualifications

• Experience: Successful candidates come from customer service-centered sales environments including retail, restaurant, fast food, or other service-based companies
• Transportation: Employees must have a valid driver's license and use their own vehicle to travel between work locations and for other work-related business (mileage reimbursement is provided)

Schedule

Flexible and full-time schedules available between 9:30am and 6pm, with weekends until 5pm.

Pay

$15.50 per hour, with opportunities to earn performance-based bonuses.

Benefits

Employees become eligible for full-time benefits by working an average of 20+ hours per week. Benefits include:

• Medical, dental, vision, and flex spending accounts
• 401k with company match
• Paid time off and sick time
• Company-paid life insurance and accidental death insurance
• Exclusive vendor discounts