Customer Service - Self Storage Manager

About the role

Our Property Managers get to work independently at multiple locations; spending time both inside and outside.

Responsibilities

• Assess customer storage needs and make suggestions, including selling packing and moving supplies
• Perform daily storage unit inspections to confirm inventory and availability
• Audit cash drawers and make bank deposits
• Help keep customers current with payments and make reminder and collection calls when required
• Perform cleaning and daily maintenance tasks, including sweeping/mopping interior areas and maintaining exterior grounds/curb appeal

Physical Requirements

• Ability to transport/lift/move items weighing up to 35 pounds
• Ability to walk in/around facilities, spending up to 50% of time in outdoor environments
• Ability to climb stairs and open large doors

Qualifications

• Customer service centered sales experience from retail, restaurant, fast food, or other service-based companies
• Valid driver’s license and use of personal vehicle for work-related travel (mileage reimbursement provided)

Benefits

• Medical, dental, vision, 401k with match, paid time off, sick time, and flex spending
• Company-paid life and accidental death insurance
• Exclusive vendor discounts
• Mileage reimbursement for travel between properties or other work-related tasks
• Performance-based bonuses for Property Managers

Employees become eligible for full-time benefits by working an average of 20+ hours per week.

Flexible and full-time schedules available between 9:30 am and 6:00 pm (weekends until 5:00 pm).