Customer Service - Self Storage Manager
Public Storage · Norwich, CT · 1 wk ago
On-siteCustomer Service$17.5/hrFull-time
Earn $17.50 per hour with a competitive Total Rewards package.
Schedule
- Flexible and full-time schedules between 9:30 AM and 6:00 PM (weekends until 5:00 PM).
Benefits
- Medical, dental, and vision coverage.
- 401(k) with company match.
- Paid time off, sick time, and flexible spending accounts.
- Company-paid life and accidental death insurance.
- Exclusive vendor discounts.
- Mileage reimbursement for travel between properties or work-related tasks.
- Eligibility for full-time benefits by working an average of 20+ hours per week.
- Performance-based bonuses for Property Managers.
Responsibilities
- Work independently at multiple locations, both indoors and outdoors.
- Assess customer storage needs and make recommendations, including selling packing and moving supplies.
- Conduct daily storage unit inspections to confirm inventory and availability.
- Audit cash drawers and make bank deposits.
- Assist customers with payment reminders and collections.
- Perform physical tasks such as lifting/moving items up to 35 pounds.
- Walk in and around facilities, spending up to 50% of time outdoors, including climbing stairs and opening large doors.
- Maintain cleanliness by sweeping/mopping interior areas and keeping exterior grounds free of debris.
Requirements
- Experience in customer service-centered sales environments (e.g., retail, restaurant, fast food, or other service-based companies).
- Valid driver’s license and personal vehicle for travel between work locations (mileage reimbursement provided).
Physical Requirements
- Ability to lift/move items weighing up to 35 pounds.
- Capability to walk in and around facilities, including climbing stairs and opening large doors.
- Willingness to work outdoors up to 50% of the time.
- Perform cleaning and maintenance tasks, such as sweeping, mopping, and maintaining exterior grounds.
Public Storage is recognized as a Great Place to Work, with employees ranking it in the top 5% for work culture and top 10% for diversity and inclusion.