Customer Service - Self Storage Manager
Public Storage · Wolcott, CT · 4 wk ago
On-siteCustomer Service$17.5/hrFull-time
Earn $17.50 per hour with a comprehensive Total Rewards package.
Schedule
Flexible and full-time schedules between 9:30 AM and 6:00 PM (weekends until 5:00 PM).
Benefits
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off and sick time
- Flexible spending accounts
- Company-paid life and accidental death insurance
- Exclusive vendor discounts
- Mileage reimbursement for travel between properties or work-related tasks
- Eligibility for full-time benefits by working an average of 20+ hours per week
- Performance-based bonuses
Responsibilities
- Work independently at multiple locations, both indoors and outdoors
- Assess customer storage needs and make suggestions, including selling packing and moving supplies
- Conduct daily storage unit inspections to confirm inventory and availability
- Audit cash drawers and make bank deposits
- Assist customers with payments and make reminder/collection calls as needed
- Perform cleaning and daily maintenance tasks, including sweeping/mopping interior areas and maintaining exterior grounds
Requirements
- Ability to lift/move items weighing up to 35 pounds
- Capability to walk in/around facilities, spending up to 50% of time outdoors, including climbing stairs and opening large doors
Qualifications
- Experience in customer service-centered sales environments (e.g., retail, restaurant, fast food, or other service-based companies)
- Valid driver’s license and personal vehicle for travel between work locations (mileage reimbursement provided)
About Us
Public Storage has been recognized as a Great Place to Work by the Great Place to Work Institute. Employees have voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.