Customer Service - Self Storage Manager

Earn $16.00 per hour.

Benefits

• Medical, dental, and vision insurance
• 401k with company match
• Paid time off and sick time
• Flex spending accounts
• Company-paid life and accidental death insurance
• Exclusive vendor discounts
• Mileage reimbursement for travel between properties or other work-related tasks
• Performance-based bonuses

Schedule

• Flexible and full-time schedules between 9:30 AM and 6:00 PM (weekends until 5:00 PM)
• Eligibility for full-time benefits by working an average of 20+ hours per week

Responsibilities

• Work independently at multiple locations, both inside and outside
• Assess customer storage needs and make suggestions, including selling packing and moving supplies
• Conduct daily storage unit inspections to confirm inventory and availability
• Audit cash drawers and make bank deposits
• Assist customers with payment reminders and collections
• Perform cleaning and daily maintenance tasks, including sweeping/mopping interior areas and maintaining exterior grounds

Requirements

Physical Requirements

• Ability to lift/move items weighing up to 35 pounds
• Ability to walk in/around facilities, spending up to 50% of time in outdoor environments
• Capability to climb stairs and open large doors

Qualifications

• Experience in customer service-centered sales environments (e.g., retail, restaurant, fast food, or other service-based companies)
• Valid driver’s license and use of personal vehicle for travel between work locations (mileage reimbursement available)