Customer Service - Self Storage Manager
Public Storage · Akron, OH · 1 wk ago
On-siteCustomer Service$15/hrFull-time
About the role
Our Property Managers get to work independently at multiple locations; spending time both inside and outside.
Responsibilities
- Assess customer storage needs and make suggestions, including selling packing and moving supplies
- Perform daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
- Audit cash drawers and make bank deposits as part of the daily business
- Help keep our customers current with payments and make reminder and collection calls when required
- Perform cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris
- Transport lift/move items weighing up to 35 pounds
- Walk in/around facilities spending up to 50% of time in outdoor environments, including climbing stairs and opening large doors
Qualifications
- Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies
- Transportation: Employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business (mileage reimbursement available)
Pay & Benefits
- Earn $15.00 per hour
- Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends 'til 5pm)
- Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include: Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
- Company paid life, accidental death insurance, and exclusive vendor discounts
- Mileage reimbursement is provided when traveling between properties or other work-related tasks
- Property Managers have the opportunity to earn performance-based bonuses