Customer Service - Self Storage Manager

Public Storage is the self-storage industry leader.

Pay

$17.00 per hour

Schedule

Flexible and full-time schedules between the hours of 9:30am and 6pm (weekends until 5pm).

Benefits

• Medical, dental, and vision insurance
• 401k with company match
• Paid time off and sick time
• Flexible spending accounts
• Company-paid life and accidental death insurance
• Exclusive vendor discounts
• Mileage reimbursement for travel between properties or work-related tasks
• Performance-based bonuses

Employees become eligible for full-time benefits by working an average of 20+ hours per week.

Responsibilities

• Work independently at multiple locations, both inside and outside
• Assess customer storage needs and make suggestions, including selling packing and moving supplies
• Perform daily storage unit inspections to confirm inventory and availability
• Audit cash drawers and make bank deposits
• Assist customers with payment reminders and collections
• Transport, lift, and move items weighing up to 35 pounds
• Walk in and around facilities, spending up to 50% of time in outdoor environments (climbing stairs, opening large doors)
• Perform cleaning and daily maintenance tasks, including sweeping/mopping interior areas and maintaining exterior grounds

Requirements

• Experience in customer service-centered sales environments (e.g., retail, restaurant, fast food, or other service-based companies)
• Valid driver’s license and use of your own vehicle for travel between work locations (mileage reimbursement provided)

Physical Requirements

• Ability to lift/move items weighing up to 35 pounds
• Able to walk in/around facilities, including climbing stairs and opening large doors
• Capable of working up to 50% of time outdoors