Customer Service Security Officer

Primary Location

Valley Park, MO

Wage

$19.75/HR 32 Hours Per Week

About the Role

The ideal candidate will be able to provide impeccable customer service and peace of mind to our clients and their guests while upholding our core values: Integrity, Vigilance, & Helpfulness. By joining our security team, you can grow your career and help make the world a safer place.

Responsibilities

• Conflict resolution and de-escalation
• Frequent interactions with client employees and guests
• Identify and report safety issues, hazardous conditions, or any suspicious activity
• Ensure that all post orders are followed and assigned rounds are completed
• Conduct foot patrols
• Work in a guard shack directing trucks
• Complete paperwork
• Camera monitoring
• Carry out specific tasks and duties of similar nature and scope as required for assigned site

Requirements

• 18 years of age or older
• High School Diploma, GED, OR ability to complete the GED program within 6 months
• Above average computer / technology skills needed
• Security, Law Enforcement, or Military experience preferred
• Impeccable customer service and team leadership skills needed
• Must be able to remain calm and professional in stressful situations
• Must have great attention to detail and remain vigilant throughout shift
• Must be able to respond to emergencies with rapid / effective judgment and use appropriate escalation

Qualifications

• Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation
• Valid Drivers License required
• Open availability preferred
• Must be alert and observant
• Must have a strong professional appearance

Skills

• Conflict resolution and de-escalation
• Computer / Technology skills
• Customer service and team leadership skills
• Attention to detail and vigilance
• Emergency response and judgment

Benefits

• Medical, Dental, Vision & 401K Options
• Life, AD&D, & Disability Insurance
• Virtual Medical Appointments With Telemedicine
• Paid Time Off
• FREE Uniforms
• Paid Training
• Paid Weekly
• Employee Assistance Program
• DailyPay Access Program
• Discounts on Childcare, Pet care, vehicles, cell phones, travel & So Much More!

Schedule

Full Time

Pay

$19.75/HR 32 Hours Per Week

Benefits

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work

Additional Information

• Some populations may have the availability of accessing earned wages on a daily basis, prior to payday.
• Restrictions and fees may apply.
• Certain waiting periods may also apply.
• Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements.
• Benefits may be different for union members.