Customer Service Security Officer
Securitas Global Clients America · Valley Park, MO · 2 wk ago
Information Technology$19.75/hrFull-time
About the role
The ideal candidate will be able to provide impeccable customer service and peace of mind to our clients and their guests while upholding our core values: Integrity, Vigilance, & Helpfulness.
Responsibilities
- Conflict resolution and de-escalation
- Frequent interactions with client employees and guests
- Identify and report safety issues, hazardous conditions, or any suspicious activity
- Ensure that all post orders are followed and assigned rounds are completed
- Conduct foot patrols
- Work in a guard shack directing trucks
- Complete paperwork
- Camera monitoring
- Carry out specific tasks and duties of similar nature and scope as required for assigned site
Requirements
- 18 years of age or older
- High School Diploma, GED, OR ability to complete the GED program within 6 months
- Above average computer / technology skills needed
- Security, Law Enforcement, or Military experience preferred
- Impeccable customer service and team leadership skills needed
- Must be able to remain calm and professional in stressful situations
- Must have great attention to detail and remain vigilant throughout shift
- Must be able to respond to emergencies with rapid / effective judgment and use appropriate escalation
Qualifications
- All candidates must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation
- Valid Drivers License required
- Open availability preferred
- Must be alert and observant
- Must have a strong professional appearance
Skills
- Basic computer skills
- Customer service skills
- Attention to detail
- Emergency response skills
Benefits
- Medical, Dental, Vision & 401K Options
- Life, AD&D, & Disability Insurance
- Virtual Medical Appointments With Telemedicine
- Paid Time Off
- FREE Uniforms
- Paid Training
- Paid Weekly
- Employee Assistance Program
- DailyPay Access Program
- Discounts on Childcare, Pet care, vehicles, cell phones, travel & So Much More!
Pay
$19.75/HR
Schedule
32 Hours Per Week