Customer Service Sales Representative

We are seeking a highly motivated Customer Service Sales Representative with a demonstrated ability to effectively sell material handling products and customer service systems. The ideal candidate will possess strong technical selling skills, a comprehensive understanding of pricing and proposal models, and a skill for identifying client needs and offering tailored solutions.

Responsibilities

• Master the full range of material handling products and service systems to deliver effective presentations that meet customer needs.
• Assist in service quotes, inquire with companies for service, and sign up PM agreements.
• Work with management to create an annual business plan focused on exceeding sales targets.
• Understand pricing and proposal models to deliver accurate, competitive bids.
• Engage business owners and decision-makers in meaningful conversations to identify business challenges and offer relevant solutions.
• Maximize sales opportunities by making consultative recommendations to potential and existing clients.
• Develop a qualified pipeline through referrals, cold calls, networking, direct mail, and email campaigns.
• Source and cultivate strong client relationships and referrals, focusing on long-term partnerships.
• Maintain accurate records of all sales activities using CRM tools (including Microsoft Outlook), focusing on maximizing potential within the territory.
• Maintain ongoing contact with clients to ensure high levels of satisfaction.
• Collaborate with internal teams, fostering innovation, problem-solving, and trust.
• Work closely with marketing and support teams to drive execution and enhance customer service.

Requirements

• Field sales experience preferred, with a strong understanding of customer and market dynamics.
• Proven ability to meet and exceed sales quotas.
• Strong interpersonal and communication skills.
• Ability to travel as needed to meet clients and internal teams.
• Onsite work required when not working remotely in the field.
• Must have dependable transportation and live within 25 miles of the service area.

Preferred Traits

• Process-driven and dependable
• Strong sense of urgency
• Analytical mindset
• Customer-service oriented
• Team player with problem-solving ability

Pay

• Base pay: $40,000-$50,000
• Plus commission structure
• $500 monthly car allowance
• Paid weekly through direct deposit

Benefits

• Healthcare cost savings
• 401(k) matching
• Dental insurance
• Vision insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Sick days

Schedule

This is a partial office-based position that involves computer use, phone communication, and a fast-paced work environment. Travel is required to meet with customers and resolve any issues.