Customer Service Sales Representative

Essential Duties and Responsibilities

• Prepare professional sales quotes, with accurate pricing and required background materials to sell parts, service and selected warehouse products.
• Secure proper authorization from Management for quotes and non-standard transactions.
• Actively prospect geographical territory for new customers, this will require regular “cold calling”.
• Consistent contact with existing customer base to secure Service Contracts and parts business.
• Provide service to all customers regardless of territorial location, provide leads for all J.M. services and products
• Parts delivery and pick up as needed or requested
• Manage all equipment deliveries of equipment to help secure service contracts
• Educate customers on operation, charging and maintenance of all equipment
• Assist Rental Department and Collections Department as needed
• Participate in Saturday Service Department staffing responsibilities

Accountability

• Accurately manage customer list, maintain and build database.

Educational Requirements

• High School diploma or equivalent
• Intermediate computer skills required
• Rudimentary knowledge of equipment maintenance procedures, and internal combustion engine design.

Physical Requirements

• Must be able to meet the following physical demands: Walk, stand, sit, bend, stoop, reach, push, pull, squat, kneel, twist, and lifting requirement to a maximum of 75 lbs.

Other Requirements

• Forklift Certified (or ability to be certified)
• Valid California Driver’s License
• Ability to work independently
• Good Communication and Customer Service Skills

We Offer

• Competitive compensation and company vehicle
• Generous benefits package including medical, dental, vision, and life insurance
• 401k with Company Match and profit sharing
• Paid vacation, sick, and holidays