Customer Service/Sales

Position Summary

Call dealers and individuals to develop new customers and maintain current customers for our Heavy-Duty Truck Department. Assist with loading vehicles and equipment to our online platforms.

Essential Functions

• Calling customers, both current and new, to develop business relationships.
• Establish new customers for both consigning and buying at the Auto Auction.
• Communicate with marketing assistants to develop leads and update records.
• Working the sale and/or the conditional sales area on auction day.
• Understand customer needs and requirements.
• Uploading photos of vehicles and equipment to online platforms.

Qualifications

• Computer literate.
• Excellent customer service skills.
• Ability to cold call on customers with positive results.
• Strong listening skills.
• High school diploma.
• At least two years of customer service experience.

Skills and Abilities

• Data entry skills are necessary.
• Able to learn company-specific programs when necessary.
• Ability to multitask, prioritize, and manage time effectively.
• Current driver's license and clean driving record.
• Able to work with minimal supervision.
• Excellent communication skills.

Benefits

• Multiple medical plans including a high deductible, low cost health plan.
• Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance.
• Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance.
• Generous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation.
• Employee Stock Purchase Program with additional opportunities to earn stock in the Company.
• Retirement planning through the Company's 401(k).