Customer Service/Sales Associate
Drive IT · Wilmington, NC · 1 mo ago
On-siteBusiness DevelopmentFull-time
Benefits
- Bonus based on performance
- Company parties
- Competitive salary
- Flexible schedule
- Free food & snacks
- Singing bonus
Duties
- Be the professional face of our clients
- Handle existing Business / Personal Accounts on a one on one basis to increase customer retention & customer satisfaction
- Act as point of contact for our Clients
- Provide an outstanding level of customer service on behalf of our clients and company
- Advis[e] all existing customers with their needs and enquiries, ensuring their questions are answered appropriately
Requirements
- Previous retail / hospitality / customer service experience is a plus although full training is provided for the right candidate
- Some experience in a customer facing role will be advantageous to your progression; customer service, hospitality, brand promotion etc.
- Excellent Communication Skills
- Professionalism
- Personal Skills Required: Must thrive working in a fast paced, vibrant environment
- A fast learner who can retain information
- C[onfident, outgoing and approachable]
- Capable to work under pressure & meet deadlines
- Strong customer service skills whilst being assertive and polite
Compensation
Compensation: 35K-50K ANNUAL