Customer Service & Retail Fulfillment - Stephanie Street Center Rack

A Day in the Life

• Sales and Customer Service:
• Work with the team to ensure the salesfloor stays "runway ready"
• Assist customers when cashiering with a variety of transactions
• Create a smooth fitting room experience
• Create a clean and clutter-free customer experience
• Keep the stockrooms organized
• Demonstrate expertise in all technologies used in the store environment
• Adhere to all operational, merchandise and asset protection standards
• Promote initiatives like our Nordstrom Rewards program
• Stock Support and Fulfillment:
• Receive, unload freight, unpack and deliver newly arrived merchandise
• Fulfill customer orders in a timely manner
• Prepare and ship customer’s orders
• Utilize inventory management systems to scan, process and research merchandise shipments
• Maintain clean and organized selling floors and stockrooms
• Provide general support to the store

Qualifications

• Clear, effective communication with strong interpersonal skills
• Accountability, initiative and a high level of ownership
• Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment
• The ability to work a flexible schedule based on business needs

Physical Requirements

• Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching
• Frequent use of hands for grasping, fine manipulation, pushing and pulling
• Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head
• Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds
• Stock and Fulfillment Only: Frequently lift and carry up to 25 pounds and occasionally up to 50 pounds

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.

Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

Benefits

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

Additional Information

• Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance.
• For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.
• Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
• Applications are accepted on an ongoing basis.