Customer Service or Retail Sales Floor Support - Golde Creek Plaza Rack

About the role

Thriving in a fast-paced, high-energy environment, Nordstrom Rack team members continuously move and collaborate with teammates to create a welcoming and inclusive atmosphere for all customers. Ensuring a quick and easy customer experience and keeping the store clean and clutter-free is key.

Responsibilities

• Work with the team to ensure the salesfloor stays "runway ready" and is sized and filled in through re-merchandising and straightening throughout the day.
• Assist customers when cashiering with a variety of transactions across different platforms (in-store, online and mobile), which includes operating a point-of-sale system, bagging items of all sizes, handling bulky sometimes heavy items including boxes, and ensuring a seamless and friendly experience.
• Create a smooth fitting room experience when supporting as a fitting room attendant by greeting and assisting customers and sorting and returning clothing to the floor.
• Keep the stockrooms organized and ensure merchandise is properly checked in and accurately ticketed.
• Demonstrate expertise in all technologies used in the store environment.
• Adequately adhere to all operational, merchandise and asset protection standards.
• Promote initiatives like our Nordstrom Rewards program.

Requirements

• Clear, effective communication with strong interpersonal skills.
• Accountability, initiative and a high level of ownership.
• Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment.

Qualifications

• Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.
• Frequent use of hands for grasping, fine manipulation, pushing and pulling.
• Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.
• Frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.

Skills

The ideal candidate will possess clear, effective communication with strong interpersonal skills, accountability, initiative and a high level of ownership, organizational skills, attention to detail and the ability to prioritize multiple tasks in a fast-paced environment.

Benefits

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

Pay

$22.55 - $23.45 Hourly

Schedule

Flexible schedule based on business needs.