Customer Service & Retail Cashier Associate

About the role

Customer Service Representatives/ Cashiers must have exceptional communication and customer service skills: Friendly and knowledgeable with a desire to help people.

Responsibilities

• Greeting customers
• Answering phones
• Helping customers with pool and hot tub products such as chemicals, parts, equipment, etc.; answering their questions about water chemistry, pool and spa equipment, parts and troubleshooting
• Handling cash, credit or check transactions
• Scanning goods and collecting payments
• Counting money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
• Maintain clean and tidy checkout areas

Requirements

• Basic Math (addition and subtraction)
• Interpersonal Communication/Written and Verbal Communication
• Product Knowledge (we will train)
• Telephone Etiquette
• Customer Service
• Dependability
• Efficiency
• Flexibility
• Friendliness
• Basic (PC) Computer Knowledge/ Point of Sale Systems (POS)
• Punctuality

Benefits

• Employee discounts
• Opportunity for advancement
• Paid time off
• Training & development