Customer Service-Respiratory and Sleep

Benefits

• Medical Insurance- multiple plans to choose from
• Dental & Vision Insurance
• Short Term Disability & Long Term Disability Options
• Life Insurance
• Generous PTO plan
• Paid Holidays
• 401K
• 401K match
• Competitive Pay

Position:

Customer Service-Respiratory and Sleep

General Description:

As a Customer Service Rep in our Sleep & Respiratory division you who will verify patients’ insurance benefits, answer patient questions about CPAP & BIPAP and discuss financial responsibility with patients. As a Customer Service Rep, you must demonstrate that you are capable of educating patients about the importance and benefits of CPAP/BIPAP. The ideal candidate will be an ambitious self-starter with strong communication skills, a positive attitude and who possesses a passion for customer service.

Job Responsibilities and duties include:

• Patient Intake
• Insurance Verification
• Educating patients about CPAP/BIPAP
• Communicating with patients and doctors' offices
• Cleaning and testing equipment
• Work under the Respiratory Therapist to assist with CPAP setups
• Other duties as assigned

Job Requirements

• Excellent organizational and time management skills
• Extreme attention to detail is required
• Must possess exceptional communication and customer service skills
• Strong Computer skills
• Team player who is able to multitask
• Professional appearance and positive attitude are essential!
• Able to pass a background check

Job Type:

Full-time

Required education:

High school or equivalent

Required experience:

• Customer Service: 1 year
• Healthcare: 2 years
• Respiratory/sleep background a plus, but not required.