Customer Service Representative/VSM
Self Storage Consulting Group · Gilbert, AZ · 2 wk ago
On-siteInformation Technology$22/hrFull-time
Key Responsibilities
- Take and manage incoming/outgoing phone calls for assigned facilities, including delinquency and courtesy calls
- Take card payments over the phone
- Answer questions from tenants and prospective customers
- Schedule move-ins and facility tours
- Order supplies
- Make bids for new vendors with a work order request from the Area Manager
- Understand and be able to explain a legal lease agreement for storage units
Qualifications/Skills
- Excellent written and oral communication skills, especially over the phone
- Proficiency in Microsoft Office
- Ability to learn required software (Sitelink)
- Ability to sit for extended periods of time at a desk
Experience And Requirements
- 1+ years in customer service
- 1+ years in sales
- Knowledge/experience in property management or big box retailer preferred
Work Schedule
(2 positions open)
Monday-Thursday 8:00am - 5:00pm and Sunday 10:00am-4:00pm
-or-Monday-Friday - 9:00am-6:00pm
Pay
$22/hour
Reports to
The Area Manager