Customer Service Representative - (Teller) July 2026 Start

Key Responsibilities

• Process transactions such as deposits, withdrawals, loan payments, check cashing, etc.
• Submit wire requests, debit card orders, and other client needs where appropriate.
• Balance cash drawer daily with accuracy.
• Promote bank services and products when appropriate.
• Resolve routine customer questions and refer complex needs as appropriate.
• Follow all security, risk, and compliance protocols alongside bank policies and procedures.

Competencies

• High attention to detail and accuracy.
• Professional and friendly communication skills.
• Able to handle confidential information responsibly.
• Team-oriented with strong customer focus.
• Strong organizational and time-management skills.
• Effective communication with internal departments and external partners.

General Requirements

• Must be able to lift and carry up to 10 pounds.
• Some travel to branch or offsite locations may be required.
• Able to sit, stand, and operate a computer for extended periods of time.
• Must comply with all bank policies, procedures, and regulatory requirements.
• Maintain a professional appearance and demeanor.
• Demonstrate confidentiality, integrity, and sound judgment in all interactions.
• Must be able to work evenings and weekends as business needs dictate.

Qualifications

• High school diploma or equivalent.
• 1-year prior cash handling or customer service experience.
• Familiarity with banking products and procedures (preferred).
• Basic proficiency with computers and point-of-sale systems.