Customer Service Representative / Store Clerk

About the role

Responsible for providing exceptional customer service in a retail environment. Duties include greeting customers, assisting with product inquiries, handling returns, and maintaining store cleanliness.

Responsibilities

• Greet customers and provide initial product recommendations
• Assist customers with product inquiries and troubleshooting
• Handle returns and exchanges according to company policy
• Maintain store cleanliness and organize merchandise
• Perform basic cash transactions and manage inventory levels

Requirements

• High school diploma or equivalent
• Excellent verbal and written communication skills
• Ability to work flexible hours including weekends and evenings
• Previous retail experience preferred but not required

Qualifications

• Strong problem-solving and customer service skills
• Ability to work independently and as part of a team
• Basic computer literacy including Microsoft Office applications

Skills

• Customer service orientation
• Attention to detail
• Organizational skills
• Effective communication skills

Benefits

• Comprehensive health insurance options
• Paid time off
• Professional development opportunities

Pay

• $15.00 per hour

Schedule

• Variable schedule to accommodate business needs