Customer Service Representative - State Farm Agent Team Member

Responsibilities

• Answer customer inquiries and provide policy information.
• Aid customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Requirements

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

About the role

We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.

About Our Agency

• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
• Our office is located in Newport Beach, CA.
• Our office is open Monday to Friday, 9am to 5pm.
• I have been a State Farm agent since 2010.
• We currently have 3 team members at our agency.
• Our agency has received awards including: Ambassador Travel, Legion of Honor, and Bronze Tablet
• Additional languages spoken: Spanish

Pay

Competitive salary

Schedule

Monday to Friday, 9am to 5pm

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Paid time off
• Training & development