Customer Service Representative Relief / Warehouse Support
New System Laundry · Spokane, WA · 2 mo ago
OTHR$25/hrFull-time
Why you’ll like it here
- You’re not stuck doing the same thing every day — route support + warehouse work keeps it moving
- You’ll be a key part of the Service team (CSRs, leadership, and warehouse all rely on you)
- Clear expectations, strong training, and a team that wants you to win
- Real impact: when you’re organized, stocked, and ready—our routes run smoother and customers feel it
What You’ll Do (Route Relief CSR Support)
- Cover routes as assigned (PTO coverage, open routes, call-outs, growth)
- Deliver/pick up linens & supplies; verify tickets and collect signatures
- Use mobile tools to document service, routes, and updates
- Handle customer issues professionally (fix what you can, escalate what you can’t)
- Drive safely, complete pre/post-trip inspections, and support our safety culture
What You’ll Do (Warehouse Support)
- Receive product and confirm counts/condition when shipments arrive
- Organize and stage product so CSRs can load quickly and accurately
- Prepare product for routes (pull, bundle, label, and set up as needed)
- Maintain cleanliness, order, and safety in the warehouse (5S mindset)
- Support the Service department with basic tasks that keep the day moving (restocks, returns, sorting, recovery)
You’re a fit if you are
- Reliable, organized, and accountable
- Comfortable working independently and staying on task
- Detail-minded with product, cleanliness, and follow-through
- Helpful by nature — you like being the person who makes things easier for the team
- Able to switch gears quickly when priorities change
Requirements
- Valid driver’s license; comfortable driving a box truck (training provided, no CDL required)
- Able to lift/push/pull up to 50 lbs. repeatedly
- Comfortable using basic mobile apps/tools
- Background check + drug screening required for fleet drivers
- Safety-first mindset (you keep your area clean and your team protected)
Apply with your resume and a quick note: “What does ‘supporting the team’ mean to you when the day gets busy?”