Customer Service Representative - Regal Graphics Division

What the job entails

We are looking for an excellent Customer Service Representative to join our North Kansas City, MO Graphics location. This position involves working in our office, assisting customers over the phone and through email, providing exceptional customer service, and ensuring each customer receives the level of service they deserve.

Job Responsibilities

• You will provide sales support to existing accounts and obtain new orders
• You will craft Bids & Quotes, and follow up on them
• You will communicate the status of orders and customer concerns to senior management
• We will provide opportunities to improve your product and technical knowledge in the plastics industry
• You will be an advocate for your customers - representing their needs within our company

We Offer

• $18 - $20 per hour, commiserate to experience
• A generous benefits package including:
• Medical, Dental, Vision
• Life Insurance, Long Term Disability
• 401K matching savings plan
• Paid time off

Job Requirements

• Excellent communication and presentation skills
• Ability to multi-task, prioritize and manage time effectively
• A positive attitude and be an excellent teammate

About the role

Regal Graphics, a division of Regal Plastic Supply, has been a pioneer in the distribution and conversion of plastic film products in the U.S. for over 40 years. Our customer service representatives are the foundation of our success, serving as our voice and ensuring our customers get what they need when they need it.