Customer Service Representative (Part-time) - Bilingual (English/French)

About the role

As part of the team, you will help deliver front-line customer service in person, virtually, and by phone by providing accurate information and support for a range of government programs and services. Work is varied and customer-focused, with each interaction offering the opportunity to help members of the public navigate important services.

Responsibilities

• Provide customer service by delivering timely and accurate information about government programs, products, and services.
• Provide information about government services.
• Process applications and renewals.
• Collect payments and issue receipts.
• Resolve customer inquiries.
• Stay current on policies and procedures.

Requirements

• You must possess oral French language skills at the advanced level, and your proficiency level will be confirmed before hire.

Qualifications

Visit the link for the full job posting and job description: www.gojobs.gov.on.ca/Preview.aspx?Language=English&JobID=248283

Skills

Not specified

Benefits

Not specified

Pay

$28.81-33.40 per hour

Schedule

Contract, Part Time