Customer Service Representative- Onsite

About the role

Join our team at Culligan Water in Brainerd, MN as an onsite Customer Service Representative. In this role, you won’t just provide service—you’ll build lasting customer relationships and deliver exceptional experiences in a dynamic work environment.

Responsibilities

• Effectively communicate our products and services to customers.
• Address general water quality concerns and inquiries.
• Handle payments, invoices, and assist with collections.
• Efficiently schedule deliveries and service appointments.

Requirements

• Strong communication skills, both verbal and written.
• Quick problem-solving abilities for addressing unique customer needs.
• Meticulous attention to detail to ensure accuracy.
• Willingness to become a water treatment expert through training.
• Proficiency in Microsoft Office, data entry, and documentation.
• Collaborative team player with a friendly demeanor.
• High school diploma or equivalent.
• Subject to pre-employment background check and drug screening.

Benefits

• $0 deductible medical insurance with affordable premiums.
• Dental, vision, and life insurance included.
• 401k with employer match.
• Competitive base pay, commission, and bi-annual employee incentives.
• 7 paid holidays and a competitive PTO package.
• Career growth opportunities through training and development.

Pay

$18—$18.50 USD per hour.

Schedule

Monday–Friday, 8:00 AM–4:30 PM.