Customer Service Representative - Northwest Arkansas Floater

About the role

First Western Bank is currently seeking a Customer Service Representative for our Northwest Arkansas Region. Customer Service Representatives are the face of our company, serving as the spirit of our branch lobbies. Individuals in this position are responsible for assisting customers with their banking needs: completing financial transactions, performing account maintenance, and opening new accounts / services for new and existing customers. This position has continuous customer contact which includes cultivating new business and maintaining customer relationships.

Responsibilities

• Assist customers with banking needs
• Complete financial transactions
• Perform account maintenance
• Open new accounts and services for new and existing customers
• Maintain continuous customer contact, cultivating new business and maintaining customer relationships

Qualifications

• Strong customer service experience
• Cash handling experience
• Banking experience preferred
• Ability to pass a criminal background check, consumer credit check, and drug screening

Benefits

We offer a competitive salary and benefit package, based on qualifications and experience.