Customer Service Representative (Multi Branch Support)

Description

Do you thrive on making a positive, lasting impact on people?
Do you have customer service experience?
Are you looking for an opportunity to learn a new industry, with paid on the job training?
Would you enjoy working in multiple locations in your area?
Do you want multiple opportunities to advance your career?
Do you want to work in an open, office environment?

About the role

You’re the first face customers see and the most important memory, because you’ll be the one who helps them, over the phone and in-person, when they have a financial need.
No prior finance experience required – just bring your customer centric attitude and we’ll teach you the rest!

Responsibilities

• Provide outstanding customer service both on the phone and in-person.
• Maintain and grow existing customer relationships.
• Market for new and continued customer business.
• Prepare and process loans and income tax returns.

Requirements

• High school diploma or equivalent.
• Customer service experience preferred.
• Ability to work independently and as part of a team.
• Strong communication skills.
• Basic computer skills.

Qualifications

• Excellent interpersonal and communication skills.
• Positive attitude and willingness to learn.
• Ability to work flexible hours including evenings and weekends.

Skills

• Customer service skills.
• Basic computer skills.
• Ability to work independently and as part of a team.

Benefits

• TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training.
• Medical insurance (minimal cost to the employee).
• Dental coverage.
• Life insurance.
• Short-and long-term disability coverage.
• Profit sharing.
• 401k with company matching.
• Paid sick, holiday, and vacation time.
• Monthly Bonus Potential – You have the ability to earn a monthly bonus when your team meets your branch goals!

Pay

Compensation is commensurate with experience.

Schedule

Flexible schedule to accommodate various shifts and locations.

Benefits

• Medical insurance (minimal cost to the employee).
• Dental coverage.
• Life insurance.
• Short-and long-term disability coverage.
• Profit sharing.
• 401k with company matching.
• Paid sick, holiday, and vacation time.
• Monthly Bonus Potential – You have the ability to earn a monthly bonus when your team meets your branch goals!

Community Service

We are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more.

Growth Potential

We believe in fostering our employees’ talents and providing a pathway for their individual career story.

Company Information

We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate.

Contact Information

At Security Finance, it is about being good members of our community, helping neighbors in times of need, and treating customers with the respect they deserve.

Come Begin Your Story! Apply today!

This position will also support offices in the following surrounding cities: Burlington, Racine, Kenosha, Sheboygan, and Fond du lac.