Customer Service Representative- Leola (Full Time)
About the role
The mission of this bank is to profitably deliver high-quality customer service that meets the financial needs of our community, its businesses, and its citizens. No line of financial services is beyond our charter. The Customer Service Representative directly supports our customers and front-line operations by engaging with customers, processing teller transactions, and performing administrative duties. CorTrust Bank is seeking a Full-Time Customer Service Representative in our Leola community! It's more than just a job! When you join one of the region's leading community banks, you can expect a family atmosphere committed to building outstanding teams. We believe in the overall well-being of our employees and work hard to provide the best opportunities for growth.
Responsibilities
- Communicate professionally and courteously with internal and external clients and adhere to phone etiquette policies.
- Respond to general inquiries and utilize knowledge of bank areas to properly direct calls and inquiries.
- Ask questions to recognize client needs, recommend products and services