Customer Service Representative - Lafayette
Window World of LA / TX / FL · Lafayette, LA · 1 wk ago
On-siteCustomer ServiceFull-time
About the role
Join a dynamic team dedicated to providing exceptional customer service. We are seeking a Customer Service Representative who can handle a variety of inquiries and issues with professionalism and efficiency.
Responsibilities
- Handle incoming calls and emails in a timely and courteous manner
- Resolve customer issues and complaints effectively
- Process orders and provide accurate product information
- Follow up with customers to ensure satisfaction
- Adhere to company policies and procedures
Requirements
- Excellent communication skills
- Ability to work independently and under pressure
- Proficient in Microsoft Office applications
- High school diploma or equivalent
- Experience in customer service preferred
- Strong problem-solving skills
- Knowledge of CRM systems beneficial
- Customer service orientation
- Time management
- Attention to detail
- Flexible schedule
- Professional development opportunities
- Competitive compensation package
- Health insurance
- Retirement plan
- Employee discounts
Qualifications
Skills
Benefits
Pay
$15.00 per hour
Schedule
Monday through Friday, 8:00 AM - 5:00 PM
Benefits
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