Customer Service Representative I
First Hawaiian Bank · Gu Oidak, AZ · 2 wk ago
On-siteOTHRFull-time
Work Schedule: Monday - Friday, 8:00 AM - 4:30 PM (hours may vary)
Responsibilities
- Provide quality customer service to bank customers both inside and outside the branch.
- Promote the Bank’s products and services, including informing customers of benefits and features.
- Act as an initial contact for referral of customers to personal bankers and specialized areas of the bank, such as consumer and commercial loans, credit cards, etc.
- Maintain a professional image and appearance as a representative of the Bank.
Qualifications
- Associate’s degree in business and/or equivalent work skills required.
- Upon acceptance into the position, mandatory completion of FHB CSR School.
- Minimum of 2 years as a commercial savings teller in a financial institution (e.g., within FHB, minimum two years teller/clerk teller experience) or two years in a retail sales environment selling products and services.
- Strong verbal and interpersonal communication skills required to perform sales presentations to individuals and groups.
- Ability to use judgment and discretion regarding customer transactions and confidential information.
- PC skills in word processing required.
- Must be able to type 35 WPM.