Customer Service Representative – Hotel Bookings

Job Type: Remote | Flexible

About the role

We’re looking for Virtual Customer Service Representatives to help clients book hotels and plan travel accommodations. This role combines customer service with travel planning in a flexible, remote environment.

Responsibilities

• Assist customers with hotel selections
• Answer questions and provide booking support
• Maintain accurate documentation
• Work closely with a supportive remote team

Benefits

• Work-from-home opportunity
• Flexible scheduling
• Full training provided
• Travel perks and discounts
• Supportive leadership and growth opportunities

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.