Customer Service Representative - Full-Time

Role Overview The Customer Service Representative is responsible for assisting customers and potential borrowers with loan inquiries, vehicle evaluations, loan management, and payments. They ensure compliance with company policies and deliver exceptional service both in person and by phone. Key Responsibilities Provide professional customer service and explain loan products, terms, and payment optionsEvaluate vehicles and process loan applicationsManage customer accounts, payments, and maintain accurate recordsMake courtesy reminder calls and ensure adherence to policies and laws Qualifications & Skills High school diploma or equivalentPositive attitude, strong work ethic, and excellent communication skillsDetail-oriented, organized, dependable, motivated, and honestPrevious customer service and computer experience preferred but not required Additional Details Full-time, in-store position with a stable schedule, no Sundays, and rotating SaturdaysOffers competitive pay, paid holidays, vacation, training, and career growth opportunitiesMust pass background screening; equal opportunity employer